How should a server prioritize multiple tables during busy hours?

Choosing to prioritize tables that show signs of need is a strategic approach for a server during busy hours. This method involves being observant and responsive to the immediate requirements of the guests. For example, if a table visibly indicates it needs assistance—such as guests raising their hands, looking around for service, or appearing frustrated—it makes sense to attend to them first.

This prioritization not only helps in managing guest satisfaction effectively but also in maximizing the overall dining experience. Guests who feel acknowledged and attended to are more likely to leave with a positive impression, which can lead to repeat business and tips for the server.

In contrast, focusing solely on the table closest to you may neglect guests who might be in greater need of service. Addressing tables in order of arrival could work in some scenarios, but it may not efficiently cater to the ones that require immediate assistance. Lastly, servicing the most demanding guests first can lead to a chaotic environment and may not necessarily benefit overall service efficiency, as accommodating high-maintenance requests at the expense of others can create delays and dissatisfaction among different tables.

Thus, prioritizing tables based on visible signs of need strikes a balance between responsiveness and effective service management, making it the most suitable choice.