What can be an outcome of providing clear support during user onboarding?

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Providing clear support during user onboarding can lead to increased initial user retention for several reasons. When users receive comprehensive guidance and resources as they begin to interact with a system, they are more likely to understand how to utilize the features and functionalities effectively. This understanding can create a positive first experience, helping to build confidence in using the service or product.

Furthermore, when users feel supported and empowered from the very beginning, they are less likely to become frustrated or discouraged, which can often lead to abandoning the platform. An effective onboarding process fosters a sense of belonging and clarity, making users more inclined to continue using the service. This initial support can also encourage users to explore more features, engage in the community, and ultimately lead to a stronger commitment to the server platform. By enhancing user experience right from the start, the likelihood of them returning to the service increases, thus boosting retention rates.

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