What does it mean to be a truly grateful Server with Heart?

To be a truly grateful Server with Heart embodies the essence of authenticity and connection. Being genuine means that when expressing appreciation or gratitude, it comes from an honest place, resonating with the guest on a personal level. A heartfelt thank you accompanied by a smile not only conveys appreciation but also fosters a warm and welcoming atmosphere, enhancing the overall dining experience. This combination of sincerity and positive energy can make guests feel valued and appreciated, encouraging a sense of loyalty and satisfaction with the service they receive.

While the other options touch on important aspects of being a good server—such as responsiveness, communication, politeness, and attentiveness—none encapsulate the deep emotional connection and authenticity reflected in truly being grateful as effectively as showing genuine appreciation with a heartfelt expression.