What is NOT a part of a Server with Heart's responsibility during service?

In a Server with Heart role, the primary focus is on providing excellent service and ensuring a positive dining experience for guests. This includes tasks such as taking detailed orders, ensuring that drink refills are adequate, and checking on guest satisfaction regularly. Each of these responsibilities plays a crucial part in delivering a high level of service that keeps guests happy and engaged.

Critiquing guests' dining choices, however, is not aligned with the responsibilities of a Server with Heart. Instead of offering unsolicited opinions on what guests have ordered, the server's goal should be to support and enhance the dining experience by being attentive, responsive, and friendly. A Server with Heart fosters an environment where guests feel welcome and respected, rather than feeling judged or critiqued for their choices. This helps maintain a positive atmosphere and encourages repeat business and customer loyalty.