What is the greet time for a table?

The greet time for a table refers to the time it takes for a server to approach and acknowledge guests after they have been seated. The range of 15-45 seconds is generally recognized as an optimal timeframe in the hospitality industry. This time frame is critical because it helps ensure that guests feel welcomed and cared for without unnecessary delays.

When a server greets guests promptly within this window, it sets a positive tone for the dining experience. It allows the server to introduce themselves, offer menus, or provide information about specials, which helps engage the guests and enhances their anticipation of what is to come.

Longer times, such as 30-45 seconds or even 90 seconds, may lead to guests feeling neglected, while a range shorter than 15 seconds could suggest rushing and a lack of attention to detail, potentially undermining the quality of service. This understanding of greet time plays a crucial role in training and performance evaluation in the service industry.