When are drinks typically auto refilled before entrees arrive?

The answer focuses on the standard practice of ensuring guests always have a refreshing experience with their drinks. Auto refills are typically provided when the glass is half full to enhance customer satisfaction. This approach ensures that guests do not have to wait for their drinks to be refilled, making the dining experience smoother and more enjoyable. By proactively managing drink levels, staff demonstrate attentiveness and commitment to service, which are crucial aspects of hospitality.

The other options, while they might apply in certain situations, do not align with the general practice of anticipating guest needs based on the drink level. If a guest waits until they ask for a refill, it may not contribute to the same seamless experience. Similarly, refilling during downtime or waiting for a manager to initiate the refill can disrupt the flow of service. The emphasis on proactively refilling drinks when they are half full ultimately prioritizes the guest's experience and comfort.